I want to express my sincere gratitude to the Hatfield team for your service and courtesy in supplying my first Lexus, the NX 300, which I collected on Tuesday. In particular, I would like to commend your salesman Chris Chipperfield who handled the sale from my first enquiry until I drove away in the car a week later. I found him to be the most honest and straightforward car salesman I have ever dealt with. He listened to my brief and managed to tick just about every box in terms of matching my requirements. He was both knowledgeable and informative without coming across as 'hard sell' and provided accurate and prompt facts and figures that enabled me to make a quick decision.