Apprentice Service Advisor

Lexus Cambridge

« Go Back End Date: 25 October 2021

Job Summary

Department: Aftersales



Working Hours: Mon-Fri: 8am - 6pm 1 in 2 Saturdays

Contact Email:

Job Description

We are an Equal Opportunity Employer. Apprenticeship Rates/Minimum Wage/Living Wage applies.

More and more people are choosing Lexus Cambridge to get their vehicles serviced. This means we are looking to recruit an Apprentice Service Advisor to meet this increased demand within our Lexus workshop and team at Cambridge.

As an Apprentice Service Advisor, you will ideally possess automotive experience and must be committed to achieving the highest levels of customer satisfaction, have excellent communications skills, be of a smart appearance and have a desire to deliver the highest quality customer care. Previous experience in a similar role would be an advantage.

You will be working full time, 8:00am-6:00pm and alternate Saturday mornings. You will attend training at our state of the art training centre in Derby where a vehicle and accommodation will be provided. Depending on COVID restrictions, this training may be delivered remotely.

A competent Service Advisor has many transferable skills throughout the retail motor industry. It is not uncommon for a Service Advisor to progress through the ranks to become Parts Managers, After Sales Managers or Service Managers. If you would like a new challenge with a world-leading automotive brand, we would like to hear from you.

Good luck.

Skills and personal qualities:

  • Well organised
  • Computer literate
  • Ability to deal with different types of customers
  • Willingness to learn
  • A 'can do' attitude to overcome challenges


  • Ideally you will have GCSE A-C (or equivalent) in Maths, English and ICT although this is not mandatory.

Privacy notice:

At Steven Eagell Toyota, we take your privacy very seriously and will only use your personal information to administer the job application you submit to us. By submitting your contact data to us, you consent to us processing your personal data, in accordance with our Data Privacy Notice, and contacting you via these methods. You may optout at any time by visiting If you don’t hear back from us within 2 weeks, please assume that your application has been unsuccessful. Thank you for your interest.

Job Types: Full-time, Permanent

Salary: Apprenticeship Rates/Minimum Wage/Living Wage applies

We are following Government guidance from Public Health England and have implemented strict new processes within our dealerships in order to minimise risk of infection.