What Our Customers Say

I want to express my sincere gratitude to the Hatfield team for your service and courtesy in supplying my first Lexus, the NX 300, which I collected on Tuesday. In particular, I would like to commend your salesman Chris Chipperfield who handled the sale from my first enquiry until I drove away in the car a week later. I found him to be the most honest and straightforward car salesman I have ever dealt with. He listened to my brief and managed to tick just about every box in terms of matching my requirements. He was both knowledgeable and informative without coming across as 'hard sell' and provided accurate and prompt facts and figures that enabled me to make a quick decision. 

 

Mr T Brame
Lexus Hatfield

Great service, very professional and excellent communication

Mr J Drake
Lexus Hatfield

Professional, polite and always friendly and courteous.  Visited many car show rooms and none can match Lexus Hatfield. Ask for Chris!

Mr P Curtis
Lexus Hatfield

Must congratulate you on the friendly attitude of the young lady named Kirsty who handled my enquiry about a cam belt and water pump change on a dinosaur ls 400. The third Lexus I have had, and really want to keep this one, possibly another year or so. Have been in "the game" told the young lady that the LS was better than a Rolls or a Bentley.

She really was superb the way she handled my questions, and I was impress at the price. Asked her if she had seen "Casablanca" and told Kirsty this could be the start of a beautiful friendship. Car in for work on 26/09/2016.
Thanks

Paul
Lexus Hatfield